Legal Information

Last updated: 27 September 2026

Identity of the Website Operator and Its Role

storytrixel operates this commercial website as the primary provider of educational resources and training courses focused on storytelling and visual production. The operator delivers practical, hands-on guidance covering script structure, camera composition, studio lighting, and smooth workflows for digital video stories. This role encompasses developing, hosting, and delivering online and in-person course materials, resources, and related services to support users in creating professional video content. The operator acts as the service provider under UK e-commerce regulations, ensuring transparency in all commercial activities conducted through the site.

The website serves as a central hub for these offerings, enabling users to access course details, book training, and engage with the operator's expertise in video production education. All content and services are provided directly by or under the control of storytrixel, with no intermediary operators involved in the core delivery.

Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives Required in the Target Country

storytrixel is a private limited company incorporated and registered in the United Kingdom. Key non-contact legal identifiers include the following mandatory disclosures under the Companies Act 2006 and related regulations: Company Registration Number: 15768838. Place of Registration: England and Wales.

The company operates as a Private Limited Company. No specific trade licences or authorisations beyond standard company registration are required for the provision of educational courses and video production resources in this sector. Responsible representatives are the directors appointed in accordance with UK company law; details of current directors are available upon request through official channels or as filed with Companies House. VAT registration is not applicable or displayed as no VAT number has been identified in public records for this entity in connection with the website activities.

These details ensure compliance with trading disclosures requirements, allowing users and authorities to identify the legal entity behind the website. Failure to maintain accurate registration could result in regulatory action, but storytrixel maintains full compliance with all applicable UK corporate obligations.

Registered Office and Available Contact Details

The registered office address is McSweeney Centre, 31 Henry Place, Belfast BT15 2AY, United Kingdom. This address serves as the official location for service of legal documents and correspondence related to the company. Users may contact the operator using the enabled contact methods: email at [email protected] or the dedicated contact form available on the Contacts page.

Geographic address details are provided via the placeholder McSweeney Centre, 31 Henry Place, Belfast BT15 2AY, United Kingdom to facilitate direct communication. No telephone contact details are published or used in any part of the site in accordance with applicable policies. All contact is directed through the enabled channels to ensure compliance and user privacy. The operator responds to enquiries submitted via these methods in a timely manner, typically within standard business hours.

Purpose, Scope, and Intended Audience of the Website

The purpose of this website is to provide high-quality educational resources and structured courses on storytelling and visual production techniques for digital video. The scope includes detailed coverage of script structure, camera composition, studio lighting setups, and efficient workflows to help users produce compelling video stories. Content is designed for practical application, combining theoretical insights with hands-on exercises suitable for in-house production teams.

The intended audience comprises professionals, marketers, trainers, communicators, small business owners, and organisations seeking to build internal video production capabilities. This includes beginners with little prior experience as well as those looking to refine advanced skills in areas such as lighting design and editing workflows. The site is not directed at consumers under the age of 18 or individuals seeking entertainment-only content; it targets adult professionals and businesses in the United Kingdom and other regions where English-language resources are appropriate.

Access to course materials and bookings is available to registered users who meet the eligibility criteria outlined in the Terms and Conditions. The website does not offer services to minors or facilitate activities outside its stated educational scope.

Rules for Access to and Acceptable Use of the Website

Access to the website is granted on a non-exclusive, revocable basis subject to these rules. Users must be at least 18 years of age and agree to the Terms and Conditions before using any interactive features such as course bookings or contact forms. Acceptable use includes viewing educational content, completing enrolment processes, and engaging with resources for personal or professional development in video production.

Prohibited activities include any form of scraping, automated data extraction, or copying of course materials without explicit permission; posting or transmitting illegal, harmful, or infringing content; attempting to gain unauthorised access to site systems or user data; and using the site for commercial resale of materials or competitive purposes. Violations may result in immediate termination of access, legal action, and reporting to relevant authorities.

Users are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under their access. The operator reserves the right to monitor usage for compliance and to update these rules as necessary to reflect changes in law or business practices. Continued use of the site constitutes acceptance of the current rules.

Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property

All content on this website, including text, images, videos, course materials, scripts, diagrams, and design elements, is the exclusive property of storytrixel or its licensors. Trademarks, trade names, and logos associated with the operator or its courses are protected intellectual property and may not be used without prior written consent.

Permitted use is limited to personal, non-commercial viewing and application of the educational resources for the user's own video production projects. Users may not reproduce, distribute, modify, or create derivative works from the content without authorisation. Course materials purchased or accessed through enrolment are licensed for the individual or designated team use only and may not be shared or resold.

Any unauthorised use constitutes infringement and may lead to civil or criminal liability. The operator actively protects its intellectual property rights and will pursue remedies against infringers. Third-party trademarks appearing on the site are acknowledged as the property of their respective owners and are used for informational or illustrative purposes only.

Accuracy, Availability, and Proportionate Limitations of Liability

The operator strives to ensure that all information on the website is accurate, up-to-date, and complete at the time of publication. However, no warranty is given that the content is error-free or suitable for every specific application. Course descriptions, pricing, and availability are subject to change without notice, and users should verify details directly before making commitments.

The website and its content are provided on an "as is" and "as available" basis. The operator does not guarantee uninterrupted access, error-free operation, or compatibility with all devices or browsers. To the maximum extent permitted by law, storytrixel excludes liability for any direct, indirect, incidental, or consequential losses arising from use of the site, including but not limited to loss of data, profits, or business opportunities, except where such exclusion is prohibited by UK consumer protection legislation.

Liability is limited to the amount paid for the specific service or course in question where applicable. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law. Users are advised to maintain backups of any work created using the taught techniques.

External Links and Third-Party Content

The website may contain links to external websites or references to third-party resources for the convenience of users. These links are provided for informational purposes only and do not constitute endorsement or recommendation by storytrixel. The operator has no control over the content, privacy practices, or availability of linked sites and accepts no responsibility for them.

Third-party content, such as embedded videos, testimonials, or partner resources, is used with appropriate permissions where required. Users should review the terms and privacy policies of any external sites before providing personal information or engaging with their services. The operator is not liable for any issues arising from interaction with third-party content or websites.

If a user believes any linked content is inappropriate or inaccurate, they are encouraged to notify the operator via the enabled contact methods so that it may be reviewed.

Privacy Policy, Cookie Policy, Terms and Conditions, and Payment and Refund Policy

This legal information page should be read in conjunction with the site's other key policy documents. Users are directed to review the Privacy Policy for details on how personal data is collected, used, and protected in compliance with UK GDPR and the Data Protection Act 2018. The Cookie Policy explains the use of cookies and tracking technologies in accordance with PECR requirements, including options for consent and management.

The Terms and Conditions govern the contractual relationship for course bookings, access to resources, and general use of the website, including user obligations and operator rights. The Payment and Refund Policy sets out the terms for transactions, including any applicable fees, cancellation rights, and refund procedures, ensuring transparency for consumers under UK consumer law.

These policies are accessible via the website navigation or footer links and form an integral part of the agreement between the user and storytrixel. Changes to any policy will be notified on the relevant page, and continued use of the site indicates acceptance of the updated terms.

Applicable Law, Competent Courts, and Consumer Dispute Rights

This website and all related matters are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with the site or the services provided shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights that may apply in the user's country of residence.

UK consumers benefit from statutory rights under the Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the right to cancel certain distance contracts within 14 days and to receive goods or services of satisfactory quality. Alternative dispute resolution options, such as mediation or ombudsman services, may be available depending on the nature of the complaint.

Nothing in this section affects any rights that cannot be excluded or limited under applicable law. Users outside the UK should be aware that local laws may also apply to their use of the site.

Contact Route, Changes, and Last-Updated Date

For enquiries regarding this legal information or any aspect of the website, users should use the contact form on the Contacts page or email [email protected]. The operator aims to respond promptly to all legitimate enquiries.

This page may be updated from time to time to reflect changes in law, company details, or business practices. The date of the most recent update is displayed at the top of this page. Users are responsible for reviewing this information periodically. Significant changes will be highlighted on the homepage or via other appropriate means.

By using the website, users acknowledge that they have read and understood this legal information and agree to be bound by its terms alongside the other referenced policies.