Privacy Policy
Last updated: 27 September 2026
Identity and Role of the Data Controller
storytrixel acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your information in connection with our storytelling and visual production resource services.
Scope of This Notice
This privacy notice applies to all visitors to the site, including individuals who access our educational materials on script structure, camera composition, studio lighting and digital video workflows, as well as those who submit enquiries via the contact form.
Categories of Personal Data Collected
We obtain personal data directly from you when you use the contact form or interact with the site. This includes your name, email address and any message content you provide. We may also collect technical data such as IP address, browser type and device information through standard web server logs.
Purposes of Processing and Legal Bases
We process your data to respond to enquiries submitted through the contact form, which relies on legitimate interests. We also use technical data to maintain site security and performance under the same basis. Where cookies are used for analytics, consent is obtained in line with PECR requirements.
Whether Data Provision Is Mandatory
Providing your details via the contact form is voluntary. If you choose not to supply the requested information we may be unable to respond to your query or provide support for our video production resources.
Cookies and Similar Technologies
The site uses cookies and similar tracking technologies. Please refer to our separate Cookie Policy for full details on the types of cookies deployed and how to manage your preferences.
Processors, Recipients and Disclosures
We engage third-party service providers to host the website, process contact form submissions and deliver email communications. These processors are contractually bound to handle data only on our instructions. We may disclose information where required by law or to protect our legal rights.
International Transfers
Some of our service providers may be located outside the United Kingdom. In such cases we rely on appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office to protect your data.
Retention Periods
Contact form data is retained for up to two years after the last interaction to allow follow-up and service improvement. Technical logs are kept for a maximum of twelve months unless longer retention is required for security investigations.
Security and Data Minimisation
We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. We collect only the minimum information necessary for the stated purposes.
Your Data Subject Rights
Under UK GDPR and the Data Protection Act you have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us using the details on our Contacts page.
Right to Withdraw Consent and Object to Marketing
Where processing is based on consent you may withdraw it at any time. You also have the right to object to direct marketing or profiling; we do not currently conduct such activities but will respect any future objection.
Right to Complain
If you are dissatisfied with how we handle your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority.
Children and Age Restrictions
Our services are intended for adult learners and professionals. We do not knowingly collect personal data from individuals under the age of 18.
Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.
Changes to This Policy
We may update this notice from time to time. The current version will always be available on this page and the last-updated date will be revised accordingly. Continued use of the site after changes constitutes acceptance of the revised policy.